Airberlin CEO: We deeply regret hassle caused to our passengers due to hit

Airberlin CEO: We deeply regret hassle caused to our passengers due to hit



  eTN Article:

The trade union ver. pada has called for strike action simply by ground staff on 10 03 2017 at the Berlin airports. Because of the strike, flights may be cancelled or even delayed at short notice. Conditions to the cancellations are likely to be long-haul plane tickets and the feeder flight AB6431 towards the airberlin hub Dü sseldorf. Furthermore the flight AB 8380 in order to Tel Aviv is expected to occur as scheduled.

The particular strike will have considerable effects upon all air traffic to and through Berlin. Passengers must expect gaps, flight cancellations and restrictions within baggage handling. airberlin recommends belongings (for example car and home door keys, jewellery, laptops, medicine, etc . are carried exclusively within the hand luggage.

Jones Winkelmann, CEO airberlin: “ We all deeply regret the inconvenience triggered to our passengers due to the strike. We all fail to understand why the bargaining celebrations must strike at the expense from the passengers. In addition , we also view it as irresponsible to call the strike for the end of the ITB, when visitors from all over the world desire to travel home from Berlin“.

Information on rebooking options plus restrictions in baggage handling Travellers that are affected by a flight termination due to the strike on 10 Mar 2017 can either rebook their trip to an alternative date or have their particular ticket costs reimbursed. Please get in touch with the airberlin Service Centre for even more details. Passengers whose flight will be part of a package holiday should make sure you contact their tour operator or local travel agency directly.

airberlin moreover offers all passengers, whose household flight to and from Berlin had to be terminated due to the strike, the option of exchanging their particular flight ticket for a free solution voucher for the Deutsche Bahn. The people receive the vouchers on presenting their own travel confirmation (boarding pass or even ticket number) at the respective airberlin airport ticket counter. In addition , airberlin has set up a service counter in the gate position A2 in Fatal A in the airport Berlin-Tegel. To be able to reduce the waiting times when exchanging the particular ticket, airberlin asks all people to please keep their vacation confirmation at hand.

airberlin would like to point out that passengers ought to plan for sufficient waiting time, over the flights from Berlin and frequently inform themselves of the status of the flight at airberlin. com/flugstatus or even through the free phone hotline 00800-57378000 specially set up. Longer waiting situations are to be expected due to the increased amount of calls.

airberlin misgivings the inconvenience caused by the hit and is trying to minimise the effects for the passengers as much as possible.

 

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