Finnair, Skyscanner and Amadeus join forces to enhance conversion with assisted bookings

Finnair, Skyscanner and Amadeus join forces to enhance conversion with assisted bookings

  eTN Article:

Like all retailers, airlines wish to maintain close contact with their clients so that they can tailor their shopping encounter and make it as simple and customised as possible. With this goal in mind, Finnair is working with Amadeus to start a new solution, Amadeus Altea NDC, which is based on IATA’ s NDC (New Distribution Capability) XML-based messages standard.

Finnair can be piloting the solution with Skyscanner, among the world’ s leading metasearch websites. Travellers purchasing Finnair flights through Skyscanner can complete their buy without leaving the Skyscanner system, with a seamless process from lookup to booking.

This particular new NDC API from Amadeus offers an additional distribution option for vacation retailers to integrate Finnair’ t flights, seats and ancillaries. Additionally, it adds to Amadeus’ existing assisted reserving portfolio aimed at boosting conversion intended for airlines in the increasingly important meta channel.

Rogier vehicle Enk, Finnair’ s Head of economic Strategy, Distribution & Data Technology says, “ Finnair is focused upon growing our operations, including ancillaries. This new solution adds another option for our partners to sell the entire range of Finnair offers with an aided booking through our systems – especially startups – and at the same time frame, it can greatly enhance the customer encounter. ”

Stuart Middleton, Commercial Director at Skyscanner left a comment, “ As the world’ s top travel search engine, Skyscanner is the 1st comparison point for over 50 mil monthly travellers and we’ lso are always looking for new ways to develop a more seamless user experience that will ultimately boosts conversion for our companions. Our industry-leading Direct Booking system offers a frictionless experience for vacationers and enhanced results for companies. We are confident that the latest incorporation of the Amadeus Alté a NDC will ensure that we stay in front of the curve and continue to open up brand new and deeper partnership opportunities along with airlines moving forward. ”

Manuel Midon, Head of Air carriers in Northern & Western EUROPEAN UNION for Amadeus says, “ Like a technology provider for the travel market, our aim is to provide revolutionary tools that meet the needs associated with airlines and travel sellers to allow them to collaborate more closely to improve the particular shopping experience for travellers by means of all channels. Amadeus Alté the NDC is the latest addition to Amadeus’ range of IT solutions for the current distribution of fares and ancillaries, as well as an additional option within our current portfolio for airlines and metasearch players wishing to implement assisted reservations flows. ”


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