Seychelles Tourism commission agents learn more upon customer care services


Seychelles Travel and leisure commission agents learn more on customer service services (Forimmediaterelease. net) With the aim of ensuring that visitors get the best possible service during their stay in Seychelles, an one-day training session was arranged for all the tourism commission agents in the land last week.

Held at the ex-national assembly hall, National Cultural Center, the session was organized by tourism department in collaboration using the Seychelles Tourism Academy (STA).

The training was a prerequisite for that commission agents to obtain the new permit conditions to which they are to operate inside.

In his opening declaration, the Chairperson of the STA Table of Directors, John Stravens, mentioned visitors instill a high level of self-confidence in the commission agents and, consequently , expect a quality service in return.

Led by consultant Gerard Port-Louis, the training focused mainly in the nature of business of a commission rate agent, and the manner in which they are to use, as well as customer services skills.

Mr. Port-Louis explained that will grooming and presentation is key because the first impression within tourism market matters.

He furthermore emphasized on approach and perform around client as well as attitude in the direction of other operators within the same business.

The training ended using the presentation of certificates and brand new license conditions which they are to work under.

Present on the certificate presentation ceremony were the particular Minister for Tourism, Civil Aviators, Ports and Marine, Maurice Loustau-Lalanne, who said the training, which is worth addressing for all operators on the front-line, is going to be organized for other tourism workers so as to ensure high-service delivery.

Also present was the Primary Secretary for Tourism, Anne Lafortune, who added that the training can help ease the work of the commission providers and will in turn allow them to be much better equipped.

Such schooling will be organized in the near future for all those that are interested in providing the service plus wish to obtain a license. Those wanting to obtain such license are to make contact with the Tourism Department on 4286500 in order to register for the next training.

MEDIA CONTACT: info@seychelles. take a trip

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