Travel Tuesday: cramped aircraft causing customer complaints

It’s travel Tuesday, where we check in with travel expert Claire Newell from Travel Best Bets for tips to make your next vacation a breeze. If you felt a little claustrophobic on your last flight, you’re not the only one. Passengers are getting grumpier as airlines downsize seats and book flights to full capacity.Story continues belowAirlines keep managing to shrink the size of seats in an effort to stuff more people onto planes. And if you haven’t been seeing those empty seats it’s because they are now occupied in an effort to keep flights fully booked. Unfortunately this can also mean passengers with tickets are getting bumped because flights are overbooked.READ MORE: Travel Tuesday: How to get that much-needed sleep on a planePrivate researchers who analyzed U.S. federal data on airline performance have said recently said that consumer complaints to the Department of Transportation surged over the years. Some of the airlines analyzed were Alaska, American, Delta, Hawaiian, JetBlue, SkyWest, Southwest, United and US Airways.They found the rate at which passengers with tickets were denied seats because planes were full rose by almost 20 percent in the last five years.WATCH: The best ways to collect air miles