Defense Announces Contract to displace Cumbersome Travel Booking System
Within another few years, it could become easier for Defense Department employees and military personnel to book travel or be reimbursed for official expenses. The department announced Thursday that it had awarded a $9.3 million contract to a ongoing company to develop a replacement for its travel booking system.
SAP Concur will create a prototype that may supplant the Defense Travel System eventually, that your department referred to as “aging and inefficient” in a press release announcing the contract. The Defense Travel System, which came online in 2001 first, may be the way 70 percent of Defense Department official travel is booked and makes up about $9 billion in travel spending. It is also the principal method Defense Department employees and members of the military use to apply for reimbursement of expenses while on temporary duty assignments.
Department officials said they intend to incorporate recent changes to Joint Travel Regulations to help make the system not merely easier for employees to utilize, but cheaper. On the list of improvements is to mandate using low-cost non-refundable flight tickets in markets where fares aren’t pre-negotiated, and the operational system includes the ability to adopt private sector travel processes through IT solutions.
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A a key point of focus for SAP Concur, which focuses on expense and travel management services for businesses and organizations, is to decrease the “effort&rdquo and time; necessary for Defense travelers to utilize the system.
“We’ve a responsibility to make sure our resources are employed in the very best and efficient manner, and with all this specific project has this type of far reaching and deep impact—reforms with results like they are crucial,” said John Gibson, chief management officer of the Defense Department.
The current system is generally the butt of jokes and memes posted on the net by Defense employees and service members, who complain it really is overcomplicated and frustrating to utilize.
SAP Concur is likely to complete its prototype within two years, the department said.
Earlier, the operational system was the main topic of the Defense Department’s fifth annual bug bounty program, where hackers were paid nearly $80,000 to get a lot more than 60 cybersecurity vulnerabilities, which 28 were deemed severe or critical highly.