Travel industry trains 23,000 staff in how to deal with terrorist incidents

Travel industry trains 23,000 staff in how to deal with terrorist incidents

The travel industry is bolstering its efforts to raise awareness of dealing with terrorist incidents by providing training for staff working in the UK and overseas.

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Over 23,000 employees have attended sessions, including advice on how to spot suspicious items and activity, along with what to actually do in the event of a major incident.

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The programme is being run in partnership with the National Counter Terrorism Security Office (NaCTSO) which has created a short presentation for travel firms to improve counter terrorism awareness. It has been funded by the Foreign and Commonwealth office, and includes three films showing staff what to expect and how to respond in the safest way to a terrorist threat.

Holidaymakers travelling abroad this summer are also being encouraged to watch a film designed to help keep them safe in the event of a terrorist attack. There is no specific intelligence that British holidaymakers will be targeted this summer, but the campaign is a general effort to raise awareness among the public.

The key advice for holidaymakers to improve their chances of staying safe:

  • Run – to a place of safety. This is better than trying to surrender or negotiate
  • Hide – it is better to hide than confront. Barricade yourself in, turn your phone to silent, and only when it is safe to do so.
  • Tell – the authorities by calling the emergency number. Before your trip check the local emergency service number. For the EU, it’s 112, other numbers can be found here.

Detective chief superintendent Scott Wilson, national coordinator for protect and prepare, said:

The chances of being caught up in a terrorist incident are still low, but sadly we have seen atrocities take place in the UK and abroad. So it is important everyone – staff and customers – stays alert and knows what to do if the worst was to happen.

Understandably people want to go on holiday to relax and enjoy themselves, but we need to remain vigilant at all times.

We want people to think of this in the same way they do the safety film airlines show before take-off. They don’t expect anything bad to happen but it is a sensible safety precaution to show people what to do.

Read more: London hotels perform well despite terror attacks

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