“We are sorry”: Delta issues statement regarding Flight 2222, Maui to Los Angeles



  eTN Article:

Delta Air Lines issued the following statement today regarding Flight 2222 on April 23:

“We are sorry for the unfortunate experience our customers had with Delta, and we’ve reached out to them to refund their travel and provide additional compensation. Delta’s goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize.”

A Californian family said they were thrown off a Delta flight and threatened with jail because they would not give up the seat their 2-year-old son was in.

The incident occurred around midnight on April 23 on Delta Flight 2222 from Maui to Los Angeles.

The father of the family posted this video of the incident with his statement that reads: “Here is a video of Delta airlines booting myself, my wife and my 2 children ages 1 and 2 off delta flight 2222 April 23 from Maui to LAX. They oversold the flight and asked us to give up a seat we purchased for my older son that my younger son was sitting in. You will hear them lie to me numerous times to get my son out of the seat.The end result was we were all kicked off the flight. They then filled our 4 seats with 4 customers that had tickets but no seats. They oversold the flight. When will this all stop? It was midnight in Maui and we had to get a hotel and purchase new tickets the following day.”

[embedded content]

 

About eTurboNews

Original eTN articles are editorially regulated according to news values, significance, and accuracy, copyright protected, and independent of any advertising and sponsorship carried unless clearly marked otherwise.




  • Click here for more original content on eTurboNews.
  • Click here to subscribe to the eTN Daily or Weekly e-newsletter.
  • Click here to submit story ideas.