United Airlines is anticipating its busiest Memorial Day holiday ever, with a projected three million travelers expected to fly between May 23-28. This represents a significant increase of nearly 10% compared to last year. To enhance the travel experience and assist passengers in navigating the bustling crowds, United has incorporated numerous features into its mobile app. These features enable travelers to bypass long lines, breeze through security, locate their gates, efficiently check their bags, and more. On average, these functionalities save travelers up to 30 minutes at the airport.
The United Airlines app is a game-changer that benefits both frequent flyers and occasional travelers. Using the app not only saves time but also enhances the overall flying experience with United. As leisure travel surges during the summer months, customers who utilize the app not only enjoy time savings but also feel well-informed and empowered about their flights. This is particularly valuable when flying to new or unfamiliar airports for summer vacations.
On average, customers who utilize United’s digital self-service tools can save up to 30 minutes during their day of travel when compared to seeking assistance from agents for various touchpoints such as check-in, bag drop, security, biometric screening, standby processing, baggage recovery, and support for irregular operations.
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